Helpline Helpline Do you have questions about your own or your child's ichthyosis? Please contact us on our confidential Helpline. Our Helpline number is 0800 368 9621 (free from landlines and mobiles in the UK). If we are unable to take you call please leave a message and a member of our team will call you back as soon as possible. You can also email us on [email protected] where we will respond to emails as quickly as we can. We look forward to hearing from you.