Helpline Helpline Do you have questions about your own or your child's ichthyosis? Please contact us on our confidential Helpline. Our Helpline number is 0845 602 9202 (charged at a local rate number from a landline, call charges may vary on mobile networks). If we are unable to take you call please leave a message and a member of our team will call you back as soon as possible. You can also email us on [email protected] where we will respond to emails as quickly as we can. We look forward to hearing from you.